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Product Shipping

We thank you for shopping with us and offer to you several shipping options for all of our products. You can enjoy everyday FREE SHIPPING on all flag domestic orders (within the Continental United States) over $49 and you can watch for our regular FREE SHIPPING special on all Flags. FREE SHIPPING on all Flag orders - any size - will be noted on the Home Page if it is a current offer. Continue to check our website for special shipping offers throughout the year. Special offers may include shipping discounts or free shipping depending on the current offer.

Free shipping specials do not include UPS shipping upgrades. Please check with sales associates to confirm the current offer available. All orders $1 to $30 can be charged a $4.95 shipping fee and orders $31 to $49 can be charged a shipping fee of $5.95. All domestic orders (within the Continental United States) over $49 of qualifying merchandise receive FREE SHIPPING! **See exclusions below-

All In-Stock Orders are shipped FAST within one to two days of order being placed. (Holidays and Weekends may add extra delivery time). Our standard shipping charges cover most items. **See exclusions below - Certain heavy or over-sized items may have extra shipping costs. If you are a wholesale customer your shipping costs would be actual costs based on shipping by UPS.

We ship via USPS or UPS to any continental U.S. destination or Canada. Orders to Alaska, Hawaii, Puerto Rico, and U.S. Territories may ship airfreight at an additional cost. Canada orders which are international (or if an heavy/oversized package) will require additional shipping cost and is not included in the FREE Shipping offer.

We do not ship International orders other than to Canada. To check on the status of an existing order, please use our UPS Track Your Package link.

Standard Shipping
Shipping charges are based on the total price of merchandise shipped to each delivery address within the Continental United States. Standard Ground Service requires 5-10 business days. Exclusions: **Certain products, due to weight and shipping restrictions, are excluded from the FREE SHIPPING offers. These products may include Heavy Items & Flag Accessories such as; stands, poles, brackets, stakes, arbors, hangers, and Rubber Tray Mats. **

Total
Orders up to $30.00
$30.01 - $49.00
$49.01 - $75.00
$75.01 - $150.00
$150.01 - $300.00
$300.01 - $500.00
Over $500.00

Shipping
$4.95
$5.95
FREE
FREE
FREE
FREE
FREE

Express Service
All Express Service orders must be received by 1:30 PM Central Standard Time. Orders being shipped by Express Service to Alaska, Hawaii, Puerto Rico, and U.S. Territories will be shipped via airfreight.

Express Service Option
3 Day Select (UPS)
2nd Day Air (UPS)
Next-Day Air (UPS)

Shipping
$19.95
$28.95
$54.95

Shipping to Multiple Addresses
When shipping items on the same order to multiple addresses, you will be charged $5.00 for each additional ship-to address.

Additional Charges
Some of our merchandise requires additional shipping charges for heavy or over-sized items. Exclusions: ** Certain products, due to weight and shipping restrictions, are excluded from the FREE SHIPPING offers. These products may include Heavy Items & Flag Accessories such as; stands, poles, brackets, stakes, arbors, hangers, and Rubber Tray Mats. **

International Shipping
We ship to any continental U.S. destination and Canada via USPS and UPS. We do not provide international shipping. Basic shipping cost to Alaska, Hawaii, Puerto Rico, and Canada is $9.95 but may require additional shipping cost for over-sized packages and orders valued over $215.00 which will be shown at checkout. Canada orders which are international (or if an oversized package) will require additional shipping cost and is not included in FREE Shipping offer.

Tax
Since we are a business operating in Tennessee, we are required by law to collect sales tax of 9.25% for items purchased within the state of Tennessee.

Checking the Status of Your Order
Please keep your order confirmation number. You will need it in the event you wish to cancel or check the status of your order. If your order has not already been shipped, we can cancel it. To do so, please contact us immediately at 574-208-2405. If your order has already been shipped we will be unable to cancel it. Once a package has been shipped to the customers shipping address, it becomes the responsibility of the customer if the package is lost or stolen. If this occurs, then contact us by phone or email and we will provide you with the Label ID number to give to the USPS for them to further locate the package. Once an item ships from one of our warehouses it becomes the responsibility of either USPS or UPS to track and locate the package.

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Copyright © 2007-2017 Novack & Bruce Innovations
P.O. Box 33
Osceola IN 46561
Phone: (574) 208-2405
Novack &: Bruce Innovations We proudly accept VISA, MasterCard, AMEX, Discover and PayPal payments through our shopping cart system. We are a Secured and Verified Authorize.Net Merchant.
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